Terms Of Use
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
Terms of Use
Thank you for visiting VividDesignsJewelry.com. We have prepared the information below to ensure that your experience on our website is one you’ll want to repeat again and again. Vivid Designs Jewelry, provides this site as a service to its customers. Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Although you may “bookmark” a particular portion of VividDesignsJewelry.com and thereby bypass this agreement, your use of this site still binds you to the terms. Since Vivid Designs Jewelry may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.
Legal Notice
All notices from Vivid Designs Jewelry to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Vivid Designs Jewelry shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: P.O. Box 94201 Birmingham, AL 35220 Delivery shall be deemed to have been made by You to Vivid Designs Jewelry five (5) days after the date sent.
Legal Information
This website is expressly owned and operated by Vivid Designs Jewelry, Inc. The mailing address for Vivid Designs Jewelry, is P.O. Box 94201, Birmingham, AL, 35220. Unless otherwise noted, all design and content featured on VividDesignsJewelry.com-including navigational buttons and images, artwork, graphics, photography, text, and the like-are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Vivid Designs Jewelry, Inc. This website in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, noncommercial use. Any use of our website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission of Vivid Designs Jewelry, Inc. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from Vivid Designs Jewelry, Inc. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.
Limitation of Liability
Given the unpredictability of technology and the online environment, Vivid Designs Jewelry does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Vivid Designs Jewelry shall not be liable for damages of any kind related to your use of or inability to access this website.
Limitation of Liability
Given the unpredictability of technology and the online environment, Vivid Designs Jewelry does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Vivid Designs Jewelry shall not be liable for damages of any kind related to your use of or inability to access this website.
Inaccuracies
We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on VividDesignsJewelry.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. Please be aware that we present our content “as is” and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event an Vivid Designs Jewelry product is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, Vivid Designs Jewelry shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Vivid Designs Jewelry, shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Vivid Designs Jewelry shall issue a credit to your credit card account in the amount of the incorrect price.
Availability
At VividDesignsJewelry.com, we go out of our way to select the kind of distinctive merchandise for which the Vivid Designs Jewelry brand is recognized. Please understand that many of our featured items are offered in limited quantities and, because of their limited availability, stock will not and cannot be refreshed. That means once an item is gone, it may be gone for good and not appear on the website again. When an item featured on VividDesignsJewelry.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner. Should you have any questions concerning the availability of a particular item, please contact us at Support@VividDesignsJewelry.com
Product Information
The prices displayed on the website, are quoted in U.S. Dollars and are valid and effective only in the United States and Canada.
Pricing
Items on VividDesignsJewelry.com Website are only available while supplies last.
In some cases, web merchandise may not be available in VividDesignsJewelry.com and may also have different prices or promotional events at different times. Sale prices on the website are Internet-only specials.
Colors
We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.
Indemnification
You agree to indemnify, defend, and hold harmless Vivid Designs Jewelry, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Correspondence
Although we will make every effort to respond quickly to applicable email messages, VividDesignsJewelry.com is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding Vivid Designs Jewelry or VividDesignsJewelry.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through VividDesignsJewelry.com shall become and remain the property of Vivid Designs Jewelry. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.
Social Media Contests
There are no active social media contests at this time.
#MyVividPhoto
You may post or upload content you have created, including without limitation, photographs, your social media handle, videos, and comments (collectively, “User Submissions”) to your social media accounts. By posting and uploading User Submissions that you have tagged with #myVividphoto, #VividDesignsJewelry, #ShopVividDesignsJewelry or other Vivid Designs Jewelry brand hashtags, you grant to Vivid Designs Jewelry, and its third-party service providers who provide content management services (collectively, the “Licensed Parties”) the perpetual, irrevocable, royalty-free, fully-paid, non-exclusive, transferable right to use your Vivid Designs Jewelry-tagged User Submissions in any manner to be determined in Vivid Designs Jewelry’s sole discretion, including but not limited to on its webpages, social media pages operated by Vivid Designs Jewelry, and in its other marketing, promotional and advertising initiatives, in any media now or hereafter known. Vivid Designs Jewelry may use, display, reproduce, distribute, transmit, create derivative works from, combine with other materials, alter and/or edit your User Submissions in any manner in its sole discretion, with no obligation to you whatsoever. You grant the Licensed Parties the right to use your username, real name, image, likeness, caption, location or other identifying information in connection with any use of your User Submissions. You hereby represent and warrant that (i) you own all rights in and to your User Submissions, (ii) you have permission from all person(s) appearing in your User Submissions to grant the rights granted herein; (iii) you are not a minor, and (iv) the Licensed Parties’ use of your User Submissions as described herein will not violate the rights of any third party or any law. You hereby release, discharge and agree to hold Vivid Designs Jewelry, the Licensed Parties, and any person acting on Vivid Designs Jewelry’s or their behalf harmless from any liability related in any way to the Licensed Parties’ use of your User Submissions.
Copyright
All content appearing on this Web site is the property of: Vivid Designs Jewelry P.O. Box 94201 Birmingham, AL 35220 Copyright © 2013-2014 Vivid Designs Jewelry. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2014 Vivid Designs Jewelry. All rights reserved.
Trademarks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Vivid Designs Jewelry. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Vivid Designs Jewelry or any third party, except as expressly granted herein.
Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Vivid Designs Jewelry and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Vivid Designs Jewelry believes that customer conduct violates applicable law or is harmful to the interests of Vivid Designs Jewelry and its subsidiaries.
Privacy Policy
Vivid Designs Jewelry use of personal information that you may submit to Vivid Designs Jewelry through this Web site is governed by the Vivid Designs Jewelry Privacy Policy.
Shipping and Delivery
At this time, Vivid Designs Jewelry ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Vivid Designs Jewelry ships merchandise to Canada and Mexico, but not to other international locations.
Shipping
Shipping time is normally around 3 to 5 business days however, many items are custom made to order and may take longer to ship. Due to high demand please allow 10-15 Business Days for shipment unless otherwise noted, as all material may not be in stock on all items and have to be ordered and item has to be made. Some items may ship out sooner or later than 10-15 business days.
Orders of more than one item with a shorter shipping time will ship along with items that have a longer shipping time unless ordered separately.
Orders will be shipped to the address that is provided through the payment processor unless otherwise noted.
Items will not be shipped to an alternate address unless otherwise noted during checkout.
You are responsible for all shipping costs. Any additional prices or overage of shipping cost must be paid prior to shipment.
Items are shipped via First Class Mail. A Tracking Number will be provided upon shipment of item.
A Tracking Number may not be available for all States or International orders. A Shipping Customs Number may be issued for International orders.
Items are delivered directly to the United States Post Office for shipment, once delivered to the United States Post Office we are not responsible for items that are lost or damaged in the mail. The risk of loss and title for all merchandise ordered on this shops website pass to you when the merchandise is delivered to the shipping carrier. Items are not insured against loss or damage during shipping. Insurance may be purchased for an additional cost of $3.00 per $100.00 or less of coverage and added to your order before checkout.
Final International shipping prices may differ. Any additional International shipping costs that exceed the listed shipping price must be paid prior to shipment of item.
Note: Some International orders may take 8 to 10 weeks or more for delivery after shipment and are not eligible to ship with a Tracking Number only a Customs Form Number may be issued; purchasing insurance on all orders is suggested to cover you from any loss or damaged items in the mail.
Customs and import duties may be applied to International orders when the shipment reaches it’s destination. Such charges are the responsibility of the recipient of your order and vary from country to country. It is your responsibility to check with your Customs Office to verify whether the country to which you are shipping permits the shipment of your products. Vivid Designs Jewelry is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper International shipping practices.
Vivid Designs Jewelry Charges sales tax for merchandise ordered on this Website based on the applicable state sales tax rate and the location to which the order is being shipped.
ATTENTION!!! Shipment to Canada that are handled by National carriers like United States Postal Service and Royal Mail via Canada Post may be delayed. The ongoing labor dispute initiated by Canadian Union of Postal Workers (CUPW) is causing Country-wide delays. To get the latest updates on this situation, you can sign up for Canada Post.
Worldwide shipping available excluding certain countries.
Shipping to Germany is excluded. Orders placed to ship to Germany or any other excluded country will be canceled and refunded.
The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
International
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Vivid Designs Jewelry is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
Sales Tax
Vivid Designs Jewelry charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
Warranties
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Vivid Designs Jewelry makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Vivid Designs Jewelry SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Vivid Designs Jewelry BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. — OR Depending on State — The information and content on this server is provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Vivid Designs Jewelry. The references and descriptions of products or services within the Web site materials are provided “as is” without any warranty of any kind, either express or implied. Vivid Designs Jewelry is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information (“advertisers”), and not Vivid Designs Jewelry. The inclusion of material on this server does not imply any endorsement by Vivid Designs Jewelry, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Vivid Designs Jewelry tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
Limitation of Liability
Given the unpredictability of technology and the online environment, Vivid Designs Jewelry does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Vivid Designs Jewelry shall not be liable for damages of any kind related to your use of or inability to access this website.
Inaccuracies
We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on VividDesignsJewelry.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. Please be aware that we present our content “as is” and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event an Vivid Designs Jewelry product is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, Vivid Designs Jewelry shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Vivid Designs Jewelry, shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Vivid Designs Jewelry shall issue a credit to your credit card account in the amount of the incorrect price.
Availability
At VividDesignsJewelry.com, we go out of our way to select the kind of distinctive merchandise for which the Vivid Designs Jewelry brand is recognized. Please understand that many of our featured items are offered in limited quantities and, because of their limited availability, stock will not and cannot be refreshed. That means once an item is gone, it may be gone for good and not appear on the website again. When an item featured on VividDesignsJewelry.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner. Should you have any questions concerning the availability of a particular item, please contact us at Support@VividDesignsJewelry.com
Product Information
The prices displayed on the website, are quoted in U.S. Dollars and are valid and effective only in the United States and Canada.
Pricing
Items on VividDesignsJewelry.com Website are only available while supplies last.
In some cases, web merchandise may not be available in VividDesignsJewelry.com and may also have different prices or promotional events at different times. Sale prices on the website are Internet-only specials.
Colors
We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.
Indemnification
You agree to indemnify, defend, and hold harmless Vivid Designs Jewelry, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Correspondence
Although we will make every effort to respond quickly to applicable email messages, VividDesignsJewelry.com is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding Vivid Designs Jewelry or VividDesignsJewelry.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through VividDesignsJewelry.com shall become and remain the property of Vivid Designs Jewelry. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.
Return Policy
Refund and Returns Policy
We Strive For 100% Customer Satisfaction Because You Are Important To Us. If you have any questions or concerns about your order, please don’t hesitate to get in touch with us. During the holidays, our response time to messages may increase to up to two or more days, though we strive to respond within 24 hours.
We are very responsive and easy to work with. If there are any problems or issues or errors with your order, we will do our best to make it right. If there are any issues or problems with your purchase, please contact us within two days of receiving the item. We’re here to help in any way we can.
We really appreciate your patience and understanding.
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Vivid Designs Jewelry Has the right to cancel or refuse any transaction at any time without prior notice to you. Upon cancelation or refusal you will be refunded. Vivid Designs Jewelry reserves the right to change its payment procedures at any time without prior notice to you.
Returns and exchanges are not accepted, but please contact us if you have problems with your order.
Cancellations are not accepted, but please contact us if you have problems with your order.
All Sales are final and non-refundable, but please contact us if you have problems with your order.
Items are not insured against loss or damage during shipping. Insurance may be purchased for an additional cost of $3.00 per $100.00 or less of coverage and added to your order before checkout.
Please do not send your purchase back to the manufacturer. Please contact us if you have problems with your order.
Returned damaged items will not be accepted for exchange. Please contact us if you have problems with your order.
Additional Policies and FAQs
Your satisfaction is very important to us and we want you to be completely satisfied! Please contact us to let us know if there are any issues or questions with your order. Please allow at least 24 to 48 hours or longer for us to reply to your messages especially around the holiday seasons although we usually try to respond back the same day.
We are very responsive and easy to work with. I will be happy to try and fix any issues or errors with your purchase. Please report any issues or problems with your purchase within 2 days upon receipt of your item. We will be happy to assist in any way we can. Thank you so much for your understanding.
By continuing to use this shop website or purchasing you are agreeing to the Shop Policy and Terms of Service.
Need help?
Contact us at Support@VividDesignsJewelry for questions related to refunds and returns.
Items are not insured against loss or damage during shipping. Insurance may be purchased for an additional cost of $3.00 per $100.00 or less of coverage and added to your order before checkout.
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Vivid Designs Jewelry Has the right to cancel or refuse any transaction at any time without prior notice to you. Upon cancelation or refusal you will be refunded. Vivid Designs Jewelry reserves the right to change its payment procedures at any time without prior notice to you.
Store Hours
Customer service is available as defined on the Contact Us page of this Web site. Please allow 24 to 48 hours or more for a reply back to your messages especially during holiday seasons.
Miscellaneous
VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Vivid Designs Jewelry and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Vivid Designs Jewelry shall apply and both parties shall consent to the jurisdiction of said State’s courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Vivid Designs Jewelry with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Vivid Designs Jewelry with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Vivid Designs Jewelry. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.